Independent travel agency
Flight booking help from a real travel agent
Booking sites are excellent right up to the moment your trip stops being simple. Ten passengers. A misspelled name on an issued ticket. A child flying alone. A cancelled connection at midnight. That is where we start.
- Written quotes
- Groups of any size
- Total price quoted
- US, Canada & UK
What we handle
The bookings a website tends to refuse
If your trip is one adult, one route and one date, book it yourself and save the service fee. These are the situations where self-service genuinely runs out of road.
Group travel
Most booking engines stop at nine passengers. Airline group desks work by phone and email, hold seats before names are known, and price differently. We run that process.
Group flight bookingLast minute and disruption
Same-day departures, bereavement travel and rebooking after a cancellation, at the hour it actually happens rather than when an office opens.
Last minute flightsChildren flying alone
Age bands, escort fees and connection restrictions differ sharply by airline, and most carriers will not let you complete the booking online at all.
Unaccompanied minorsWheelchairs and assistance
Mobility aids, service animals and medical oxygen need a service request filed against the booking. That is not something a comparison site can do for you.
Special assistanceWrong name on a ticket
A misspelling is usually correctable. A transfer to a different traveller almost never is. Knowing which one you have, quickly, is the whole problem.
Name correctionsBooking from outside the US
Cards declined on address checks, separate tickets that break baggage through-checking, and connection times that look fine until you factor in immigration.
Booking from abroadHow it works
Four steps, and no account to create
You tell us the trip, we search properly, you get one total price, and we stay reachable for the life of the booking.
Tell us the trip
Route, rough dates, how many of you, and anything unusual. Nothing needs to be final.
We search properly
Including carriers that do not appear on the large comparison sites.
One total price
Every tax, airport charge, carrier surcharge and our fee. Approve it or walk away.
We stay reachable
The same team follows your booking through, rather than an automated queue starting from the beginning.
Each one dated and linked to official sources
Where online booking engines stop entirely
United States, Canada and the United Kingdom
We quote the real total instead, including all taxes
Airlines
Policy guides, written one airline at a time
Baggage allowances, fare-class restrictions and change rules differ far more between carriers than most travellers expect. Every page is dated so you can see how fresh it is.
Before you book
Guides worth ten minutes of your time
Most of the money travellers lose on flights is lost to rules they did not know applied. These are the ones that come up in our enquiries most often, each sourced and dated.
What ID you need to fly within the United States
REAL ID enforcement, acceptable alternatives, what happens if you turn up without compliant identification, and the rules for minors.
Read the guideAirline baggage fees compared: what sets the price
What decides the bag fee on each main US carrier, where the official fee is published, and the US rules on disclosure and refunds.
Read the guideBasic Economy vs Main Cabin: what you actually give up
The restrictions differ by airline. What each one takes away, how to compare the total with Main Cabin, and when it is still worth booking.
Read the guideYour refund rights when a flight is cancelled or delayed
When you are owed money rather than a travel credit, what counts as a significant delay, and how to make the claim.
Read the guideWhere we started
We still run tours across Rajasthan
Trailisse was a tour operator before it was a flight desk, and it still is one.
Our office on the highway outside Udaipur arranges guided trips through Jaipur, Jodhpur, Jaisalmer, Pushkar and the Golden Triangle, with drivers and guides we actually know. That history is why there is a GSTIN on this page and a physical address in the footer.
Common questions
Do you charge a fee?
Yes. We are a travel agency, not a free comparison site, and we earn a service fee on the bookings we issue. The fee is included in the single total price we quote you, before you agree to anything. If our total is worse than what you can do yourself, we will say so.
Why do you not show fares on the website?
Because any fare we published would be wrong by the time you read it, and because US Department of Transportation rules require a ticket agent to advertise the full price including all taxes and mandatory charges. We would rather quote you a number that actually holds than a headline that does not.
Are you affiliated with the airlines you write about?
No. Trailisse is an independent travel agency and ticket agent. We are not affiliated with, endorsed by, or acting on behalf of any airline. Airline names appear on this site only to identify the carrier, and every airline page links to that airline so you can book direct if you prefer.
Where are you based?
Our office is at N.H. 8, Amberi, Udaipur, Rajasthan 313004, India, and our US line is answered by our own team rather than an outsourced call centre. We think being straightforward about that is more useful than pretending to be somewhere we are not.
Can I change or cancel a booking you made?
Yes, subject to the fare rules of the ticket you hold, which we explain before you book. Contact us and we will handle it. For bookings made at least seven days before departure, US rules (14 CFR 259.5) require the airline either to let you cancel without penalty within 24 hours of booking or to offer a free 24-hour hold at the quoted fare instead, so check which of the two your airline uses.
Do you still run tours in India?
We do. Trailisse began as a Rajasthan tour operator and that business continues from the same Udaipur office. You can read about it on our India tours pages.
Tell us where you need to be
Send us the route and dates and we will come back to you with the options and one total price.